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Delivery and Shipping Policy
Orders can be delayed due to restrictions due to act of god. Rest assured we are going to deliver your products at the earliest.
Order Confirmation
Once your order has been placed, you will receive a confirmation Email and SMS. It will include your order number and estimated time of delivery.
Estimate Delivery Time
We usually dispatch most orders within 24-48 hours (excluding on Sundays and public holidays)
- Though, we keep 95% of our catalogue in our inventory, certain products need to be sourced directly from the brand itself so that we can live up to our promise of providing fresh, non-expired products.
- If you are ordering our products from a Mega Sale event, dispatches may be a bit delayed due to increased volumes. We will target to dispatch all orders within 2 days of order date.
Shipping Charges
- Shipping charges are Rs.50/- below Rs. 249/- orders.. Also, there is a shipping charge of Rs.30/- extra for COD Orders.
- The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.
Track Your Orders
- You can track your order through multiple ways, mentioned below:
You can track your order in “Track Orders” option on the Homepage. - You can track your order through the specific link sent to you via SMS and Email, after order is shipped.
- You can connect with our Customer Care and we’ll confirm you the tracking details with status between 9:30am – 6:00pm (Monday – Friday).
At the time of Delivery
- Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbour etc.
- We take no responsibility for goods signed by an alternative person.
- All claims for shortages or damages must be reported to customer service within 24 hours of delivery. We follow a no returns, no refunds policy, once your order is confirmed.